Telemarketer

We’re looking for a Telemarketer to play a vital role in the expansion and growth of our Sales team at ExtraMile Communications. This is a unique opportunity to join an exciting and fast-paced, award-winning digital marketing company that operates both within the UK and overseas markets.

Being ISO 27001, ISO 9001, ISO 14001 and Investors in People Platinum accredited, at ExtraMile we go above and beyond. You will be forward-thinking, ambitious and passionate about what you do with a strong desire to succeed. You’ll join a friendly, highly regarded and skilled creative team, based in our Staffordshire office.

We offer a competitive salary, an attractive holiday package to include bank holidays and a day off on your birthday and opportunities for career progression. ExtraMile promote a healthy work/life balance and is committed to encouraging and supporting professional development. If you add the extra to ordinary, we would love to hear from you!

Key responsibilities of the position

  • Calling cold and warm leads to set appointments for the Field Sales Team
  • Reacting to inbound enquiries and following them through to appointments
  • Building rapport with the existing client base
  • Qualify all sales meetings
  • Database mining
  • Using the company CRM system to track activity
  • Monitor and manage appointments
  • Liaise with Field Sales team with information about appointments

Person Specification

Essential

  • Strong telephone communication
  • Communicate easily and effectively with all levels of staff within organisations
  • Achieve set KPI targets
  • Attention to detail
  • A passion for exceeding targets
  • Computer literate
  • Excellent time management skills

Desirable

  • Career driven individual

Qualifications and training:

Essential

  • 1 year of telemarketing experience

Desirable

  • Marketing qualification

Experience:

Essential

  • Proven track record in B2B telemarketing
  • Customer service
  • History of achieving sales goals

Desirable

  • Knowledge of working with a sales CRM
  • Previous experience in selling marketing

Product Knowledge:

Desirable

  • A working knowledge of digital marketing