Our Expertise

ISO 9001

Our ISO 9001 accreditation is our commitment to quality. Well-thought-out processes are at the heart of our strategy and service. All websites designed by ExtraMile carry a 3-year standard warranty.

ISO 14001

Reflecting our ethical values, we are rare in our industry for being ISO 14001 accredited, demonstrating our responsibility to the community and to minimising our environmental impact.

ISO 27001

One of only 40,000 companies worldwide to have attained ISO 27001 accreditation, ExtraMile is focussed on information security, particularly in the wake of GDPR, for ourselves and our customers.

Investors In People (IIP)

We believe in the IIP ethos of ‘good people make a great business’.

ExtraMile Communications Ltd. was accredited with the Investors in People Standard in 2014, and 3 years later, in 2017, accredited with the Gold Investors in People Award, highlighting that ‘the business operates in a clear, well thought out and structured manner that is unusual in such small enterprises, so sets a clear example of best practice for the sector‘.

ExtraMile aims to achieve Platinum Investors in People accreditation during the next few years. This is the highest accolade achievable under the IIP standard and is only held by 1% of all IIP accredited organisations.

Our recognised strengths include:

Scope and breadth of policies and processes designed to stimulate and encourage high performance

Strong leadership belief in Continuous Improvement mind-set and culture

Excellent understanding of components of motivation in stimulating people to perform at higher levels

Strong and consistent understanding of the vision, values and behaviours of the business

Effective use of the analysis of data to develop and improve key activities

Excellent workforce planning approach to facilitate sharing of practice

Excellent understanding of the marketplace



During the next few years we aim to apply for one of the prestigious Queen’s Awards for Enterprise as well as a variety of industry growth awards.

We won The Sentinel International Trade Award 2015, and we have been shortlisted for the following:

The UK Search Awards 2018 (result still awaited)

The Sentinel Hot 100 Businesses 2018

The Sentinel Business Growth Award 2017

Staffordshire Chambers Digital Award 2017

Staffordshire Chambers Small Business of the Year Award 2016 (Commended)

Staffordshire Chambers International Trade Award 2016 (Finalist and Highly Commended)